Customer Service


Accepted Payments accepts the following payments: Visa, Mastercard, American Express, Discover, Amazon Pay, Apple Pay, PayPal, Shop Pay, Affirm and Veronica Beard gift cards. accepts the following payments: Visa, Mastercard, Maestro Amex, PayPal, Apple Pay, Google Pay, JCB, Sofort. These payments will display as transactions from: LOCAL*VERONICAB and PAYPAL*LOCALISED

    Payment Processing

    Payments are processed pending credit card verification submitted during checkout. When your payment has been accepted, you will be emailed an Order Confirmation. Payment methods and billing information cannot be changed after an order is placed. Please note that orders will be billed in full at the point of purchase, regardless of stock availability/pre-order status.

      Sales Tax

      All Veronica Beard orders are subject to applicable sales tax. If you are shipping within the US, sales tax will only be charged on orders shipped to AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MA, MD, MI, MN, NC, NE, NJ, NY, NV, OH, OK, PA, RI, SC, TN, TX, UT, VA, WA, WI and WY.

      Veronica Beard is not required to and does not collect sales tax in any other states.

        Multiple Payments

        Only one payment method can be applied per online order. We are unable to accommodate special requests for multiple payments to be applied toward one order.


          We are pleased to partner with Affirm to offer customers residing in the US fixed monthly installment financing options for your purchase(s) on At checkout, choose Pay with Affirm. Follow the prompts on Affirm's external application portal. Affirm asks you for a few pieces of information and performs a credit check when you apply for a loan, this won't impact your credit score. After you provide this information, If approved, Affirm notifies you of the loan amount that you're approved for, the interest rate, and the number of months that you have to pay off your loan. After your purchase, you'll receive monthly email and SMS reminders directly from Affirm about your upcoming payments. For additional information please visit Affirm's website:


            All refunds are returned in the original form of payment. If you have received your order as a gift, email to make arrangements to return your order for an online gift card, pending eligibility.

              Shop Pay

              Shopify is our website host, and the host of numerous other online stores. If Shopify recognizes your email address when you are in the checkout process, the company may send you a Shopify Pay code via email or text message for a faster checkout experience.