Make a return or an exchange below:
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If you don't love your purchase, you can request a return or exchange within 21 days of your purchase date for a new size/style or a refund back onto your original form of payment—minus a $15 restocking fee. Items must be in original condition, with no signs of damage or wear. Items marked as Final Sale are not eligible for a return or exchange. Last but not least: Don't forget to pack the garment tags and poly bag! Please note that it takes up to 10 business days for returns to be processed and checked back into our warehouse. Once your return is processed, you'll receive an automated email notification that a refund has been issued back to your original method of payment.
For orders purchased in a Veronica Beard boutique, please contact that store directly to initiate a return or exchange.
Orders placed between 11/18/24-12/19/24 are eligible to be returned until 1/10/25. Final sale items are still considered final sale and ineligible for return or exchange.
Final sale items cannot be returned for a refund, exchange or store credit. No exceptions. This information is found on the product page, highlighted in red on the checkout page, and notated on your order confirmation email.
You have 21 days from the day your order is delivered to request. Please ship your return from the same country to which it was delivered. Returns requested after this window cannot be processed. Items must be returned in original condition and include the original garment tags and poly bag. Original shipping costs are not refundable. Please note that a refund is not guaranteed if the merchandise is found to be damaged, missing, or shows signs of wear. Items purchased on Final Sale are not eligible for return, exchange or store credit. No exceptions.
Return shipping is dependent on your ship from location. Please see below for some approximate costs. The return shipping fee will be deducted from your refund amount upon processing. Please reach out to Customer Service for more information. United Kingdom: 35 GBP, Taiwan: 1,350 THB, India: 3,350 INR, Korea (South): 57,800 SKW, Israel: 240 ILS, Hong Kong: 300 HKD, Mexico: 600 MXN, Australia: 60 AUD, EU: 50 EUR, Rest of World: 40 USD