A $700 jacket that can't survive a drop water
"I bought the Ainsworth Jacquard Jacket for ~$700 as a gift for my wife. A little water spilled on it — and it left permanent stains that won't come out. This is outerwear that can't handle a droplet of water. Support was no help at all: they denied the claim without ever inspecting the jacket, said water staining isn't a "defect," and offered no repair, credit, or solution — just a policy quote. Beautiful jacket, useless fabric, and a company that won't stand behind it."