Orders are processed Monday through Friday, excluding holidays and weekends. Orders placed before noon ET will be processed and shipped on the same business day. Orders placed after noon ET will be processed the following business day, regardless of shipping speed chosen at checkout. Please allow orders containing shoes up to 2 business days to ship out.

Orders with FedEx Ground (Home Delivery) selected at checkout are shipped Monday through Friday and are delivered 7-days a week. Shipping methods include:

FedEx Ground (Home Delivery) on orders over $100: Complimentary
FedEx Ground (Home Delivery) on orders less than $100: $10
FedEx 2day: $20
FedEx Standard Overnight: $30

For international shipping rates visit our international FAQs.

All returns must be received within 21 days of your purchase date. Read more about our full Return and Exchange policy.

All items marked as final sale cannot be returned or exchanged.

Internal VB Employees