Customer care

Shipping

U.S. Shipping

Veronica Beard is pleased to offer free standard ground shipping throughout the continental U.S. on orders of $100+ via UPS. Orders totaling less than $100 will incur a $10 shipping fee. Please note that we cannot guarantee delivery dates for orders shipping via UPS Ground. Orders are processed and delivered Monday through Friday, excluding holidays and weekends. Please allow one business day for processing for all clothing items, and up to 3 business days for processing for shoes. Orders placed before noon ET will be processed and shipped on the same business day. Orders placed after noon ET will be processed the following business day, regardless of shipping speed chosen at checkout.

UPS Ground on Orders $100+: Complimentary

UPS Ground on Orders Less Than $100: $10

UPS 2-Day: $20

UPS Overnight: $30

 

    Delivery Timing

    Orders are processed and delivered Monday through Friday, excluding holidays. Please allow one business day for processing. Orders placed before noon ET will be processed the same day and orders placed after noon ET will be processed the following business day. Clothing orders are shipped from our warehouse in New Jersey and ship via UPS Ground unless expedited and orders containing shoes are shipped from our warehouse in California and ship within 3 business days via UPS Ground unless expedited. Veronica Beard cannot be held responsible for unanticipated delays due to inclement weather or other unforeseen transit delays.

      Express Delivery Cut-Off Time

      We ask that customers place their order by noon ET, Monday through Friday, to guarantee 2-Day and Overnight delivery for in-stock items. Orders placed after noon ET will ship the next business day, which may affect the ultimate delivery date. Orders placed for pre-order items with expedited shipping methods will ship via the selected method once the product becomes available. Orders placed for shoes will be shipped within 3 business days via the selected shipping method. Please note that we do not deliver orders on Saturday and are unable to arrange Saturday delivery at this time.

        Saturday Delivery

        We do not deliver on Saturdays and are unable to arrange Saturday delivery at this time.

          Updating Shipping Method

          Shipping method must be selected at the time of checkout. We are unable to upgrade shipping once an order has been placed.

            Shipping to Military Addresses or Puerto Rico

            At this time we are not able to ship to military addresses or Puerto Rico.

            Shipping to a P.O. Box

            At this time we are not able to ship to P.O. Box addresses.

              Preorder Shipping

              Items that display Preorder on their product page are currently available for purchase, but not yet ready to ship. Please refer to the message on the product page for shipping date estimations.

                Choosing Delivery Time

                Specific delivery times cannot be chosen and are dependent upon the courier. Please refer to your tracking number for the latest update on the expected delivery date, which may include an estimated time of delivery.

                Delivery Signature

                Orders are shipped with no signature requirement for delivery. To request a signature requirement, please email customerservice@veronicabeard.com with your order confirmation / PO Number immediately after placing your order and we will do our best to assist, pending the order’s current processing status at the time your request is reviewed.